What is the procedure to change the Address / Contact information? What is the procedure to change the Name? What is the procedure to change the mode of payment? What is the procedure to change premium payment method? What do we mean by Assignment of an Insurance policy? How can I avail the facility to assign a policy? What is the procedure to request for a change in nomination? What is the procedure to have a duplicate policy issued in case the original has been misplaced? What do you mean by switch of funds? How can I avail the facility of switching between funds?

What is the procedure to change the Address / Contact information?

The policy holder can send a request for change in Address / Contact details, through a policy service request form which should be duly completed and signed by him/her.
If there is a change in contact details, the STD code along with the contact number should be mentioned on the policy request form.

What is the procedure to change the Name?

The policy holder can send a request for change in Name, through a policy service request form which should be duly completed and signed by him/her.
In addition, we would require any one of the following documents (as applicable)

• Standard age proof (for minor changes)
• Copy of marriage certificate, mentioning old name and new name
• Gazette notification and the copy of affidavit submitted for the notification to be issued in case the name is changed through gazette notification

What is the procedure to change the mode of payment?

The policy holder can send a request for change of Mode of payment, through a policy service request form which should be duly completed and signed by him/her.
In addition, we would require any one of the following documents in case of Auto payment methods (ECS and SI to Credit Card)
For ECS
A mandate form and an original or copy of a cancelled cheque
For SI to CC
A copy of the front and reverse of the credit card for SI to CC

Points to remember:

• Mode change request should be received at least 15 days before due date
• For cases where the mode needs to be changed to monthly mode, submitting an ECS/SI to CC mandate form along with the request is mandatory.

What is the procedure to change premium payment method?

The policy holder can send a request for change of premium payment method, through a policy service request form which should be duly completed and signed by the policy holder.
In addition, we would require any one of the following documents in case of Auto payment methods (ECS and SI to Credit Card)
For ECS
A mandate form and an original or copy of a cancelled cheque
For SI to CC
A copy of the front and reverse of the credit card for SI to CC

Points to be remember:

• Method change request should be submitted at least 30 days in advance from the due date, for it to be effected.
• If two successive payments / instructions in case of monthly premium payment mode or any one payment / instruction in case of quarterly / half yearly / yearly premium payment mode is not received / honoured, the Company reserves the right to automatically cancel/withdraw the facility of ECS / SI to CC.

What do we mean by Assignment of an Insurance policy?

Assignment of a life insurance policy means the act of transferring the rights of property in the policy from one person to another. The person who transfers his right is called the "assignor" and the person to whom the right is transferred is called the "assignee"
There are two types of assignments:

• Conditional Assignment whereby on the happening of a specified event which does not depend on the will of the assignor, the assignment will be suspended or revoked wholly or in part.
• Absolute Assignment whereby all the rights, title and interest which the assignor has in the policy passes on to the assignee without reversion to the assignor or his estate in any event.

How can I avail the facility to assign a policy?

The policy holder can send a request for an assignment by completing the below mentioned document and submitting the same to the nearest branch.

• Assignment form duly filled and signed by assignor, assignee and witnessed.
• Original policy bond

What is the procedure to request for a change in nomination?

The policy holder can send a request for a change of nominee by completing the below mentioned document and submitting the same to the nearest branch.

• The nomination form duly filled, signed and witnessed.

What is the procedure to have a duplicate policy issued in case the original has been misplaced?

The policyholder would require to inform the company in writing and request for a duplicate policy bond, along with the following requirements:

• Indemnity bond on stamp paper of adequate value
• Stamp charges @ 20 paise per Rs.1000 sum assured

What do you mean by switch of funds?

Switch is a facility available only in Unit Linked policies allowing the Policyholder to change the investment pattern by moving from one Investment Fund/s to another among the Investment Funds offered under the underlying product of the Company.

How can I avail the facility of switching between funds?

The policy holder can avail this facility by sending a Switch of funds request form duly signed by him/her.

Note:

• Four switches are free in a policy year
• A charge of Rs 100/- will be levied on any additional switch. This charge is subject to change but shall not exceed Rs.300/-.
• Switch of funds will be effected at a Unit Price declared on the date the Switch application is received and accepted by the Company before 4.15 p.m. and on the next day's Unit Price declared if the application is received and accepted at the Company after 4.15 p.m.