We create a wide array of premium payment options for the customer to choose from:
We offer multiple touch points for easy access to customers.
Our Toll free number across all telecom service providers - 1800 102 4444
Our E-mail - firstname.lastname@example.org
Our SMS - ‘SERVICE’ to 56677
We will get in touch with you within 24 hours
We offer all our services within fixed timelines.
We are there for you round the clock. Get in touch with us anytime of the day. Our executives are equipped to answer your queries in five languages. Our latest IVR answers customer queries faster, and also facilitates premium payments.
We provide you access to manage your policy. You can now manage your policy online at your own convenience. Get policy details, process transactions online (fund switch / premium redirection), track and make online payments, view and download statements (Premium receipt / FTN).
We provide our customers an instant output for their policy statements. Get a quick Premium Certificate/Fund Statement via E-Mail. Or request for Premium Certificates or Fund Statement via SMS or at our Customer Care.
We provide superior customer service experience through highest quality controls and processes. Bringing our best service for you always. Our operations, customer and distributor services and claims are ISO 9001:2008 certified.
We process all complete applications for insurance received during normal business hours within 3 working days.
We constantly engage in use of the latest technology to make your service experience fast and hassle-free.
We guarantee our customers payment of their fund value within 48 hours of claim intimation, else we promise an additional payout of 1% of fund value for every day of delay.
We call back all customers who get disconnected while waiting for an executive to attend to them.
We simplify our processes and provide customers access to their policy details on mobile too.
You can now send us an SMS and check the dispatch status of your policy, get your fund value and premium due date details. Plus update your personal details (E-mail, Contact numbers).
We are there for our customers to address all their policy related grievances.We have a Regional Grievance Redressal Officer at every regional office to resolve your issues.
Manage your Policy or Pay your premium online
Insurance is the subject matter of the solicitation. Bharti AXA Life Insurance Co.
Ltd. Registration No: 130.
Registered Office: Unit 601 & 602, 6th Floor, Raheja Titanium,
Off Western Express Highway, Goregaon (East), Mumbai 400 063
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